Payment Methods

We accept Visa, Mastercard and Amex payments.

Francesca is not able to cancel or edit your order once placed.

Pay in 4 payment options require a minimum purchase of $100! If your cart value is under this amount your purchase will not process.

Please note the Afterpay and ZipPay instalment amounts will show on the products individually, based on their RRP. Your total instalment amounts may be different depending on your total cart value, and will be shown once directed to the third-party website to complete your payment.

Francesca is not able to cancel or edit your order once placed.

Please note that PayPal payments can have slightly longer processing times until your payment has cleared with PayPal. PayPal Express does not guarantee a quicker option to process your payment, it is only an express option for checking out using your pre-filled PayPal express details.

Please ensure your shipping and billing address details are correct in PayPal, as any pre-filled details can override your data entries, and may result in your payment processing under incorrect details.

Francesca is not able to cancel or edit your order once placed.

Gift cards and store credits are considered payment methods and are able to be used in conjunction with a discount code.

Simply enter your gift card or credit note number into the ‘Gift card or discount code’ section at checkout! Once you have entered these details they will apply to your order - you are able to enter a discount code in the same section.

Our gift cards and store credits have an expiry of 3 years from the date of purchase (gift cards) or from the date of issue (store credits). Gift cards and store credits can be used at any time within the valid time frame, including sales and promotional periods. Simply enter the gift card or store credit number in the discount code/gift card section at checkout. Gift cards are treated as cash, and will not be replaced if lost or stolen, and are non-refundable.

Multiple discount codes are not able to be used at once - if multiple codes are input, only the last code will be applied to your order.

Francesca is not able to cancel or edit your order once placed.

We are only able to accept split payments when using a gift card or store credit, along with your secondary payment method. We aren’t able to complete a split payment in any other capacity.

Francesca is not able to cancel or edit your order once placed.